Membership Announcements

To improve the Correction Ticket workflow and increase the accuracy of Excavation Readiness data, the OKIE811 Response System will now automatically post a “Correction Ticket Issued” message to the original ticket whenever a correction ticket is generated. 

Below is an example of the message that will appear on the original ticket. 

This enhancement will be reflected in the May Excavation Readiness data, which will be distributed in early June. 

The OKIE811 Excavation Readiness Initiative evaluates how many locate requests in Oklahoma receive an accurate, on-time, excavation ready positive response from all facility owners before the Work to Begin date and how many locate requests receive (1) or more late or invalid positive responses.
 
Accurate, on-time, valid positive responses support safe excavation, reduce delays, and ensure compliance with the Oklahoma Damage Prevention Act (§142.6.B).

Learn more about OKIE811’s Excavation Readiness initiative by clicking HERE.

Why It Matters

Late,  invalid, or missing positive responses lead to:

• Increased risk of damages, injury, and loss of life
• Additional 2nd & 3rd notices with additional costs
• Higher ticket volume and operational costs
• Project delays
• Non-compliance with state law

Improve your organization’s impact on Oklahoma Excavation Readiness

✔ Positively Respond to all tickets before the work to begin date with an accurate, valid positive response.

✔ Review tickets regularly in the OKIE811 Portal

• Visit the OKIE811 Portal OKIE811 Portal to view current tickets, check response deadlines, and ensure your excavation readiness response rate is 100%.
• The Old OKIE811 Portal allows members to pull comprehensive ticket reports, including response history, repeat notices, and performance trends.

✔ Ensure internal workflows support timely marking/clearing

✔ Request training or process assistance from OKIE811 Member Services

✔ Learn how to increase your organization’s Excavation Ready Response Rate by clicking HERE.

For questions or additional assistance, please contact OKIE811 Member Services. We are happy to help!

OKIE811 Member Services

(800) 522-6544 x4003

memberservices@okie811.org

Upcoming Member Services Webinars

To register for Upcoming Webinars, please visit the Events Calendar.

OKIE811 Members can verify their registered mapping and information on file at any time of year, however OKIE811 takes additional steps to help Members make sure their information is up to date by conducting a Membership Verification campaign annually.

Having your current information on file is not only required by Law and your OKIE811 Membership agreement, but it can help save your company time and money!

Take Action Now!

1. Watch Membership Verification video to view Verification process.
2. Complete Verification steps to verify information and receive a Certificate of Good Standing!

Why Verify?

• Benefits of verifying your registered mapping:
  • Receive relevant tickets
  • Potential savings in ticket fees & locating costs
• Benefits of verifying your dispatch information:
  • Damage Prevention
  • Tickets are being delivered to the correct personnel
  • Verify personnel that is registered to positively respond to tickets
  • Potential savings in 2^nd & 3^rd notice costs
  • Only have the additional outputs that you need
  • Potential future savings in additional output fees
• Receive a Certificate of Good Standing.

The Certificate of Good Standing provides proof of membership, compliance status, payment status and may be helpful when renewing specific grants, licenses, or permits.

Once you have completed the Verification steps, please allow 5-7 business days for your Verification to be processed. You will receive a confirmation email upon completion.

Have questions? Please contact OKIE811 Member Services at MemberServices@okie811.org. We are happy to help!

Please visit the OKIE Portal and select Membership Info to request your Certificate of Good Standing!