Membership Announcements

Please visit the OKIE Portal and select Membership Info to request your Certificate of Good Standing!

Upcoming Member Services Webinars

To register for Upcoming Webinars, please visit the Events Calendar at the bottom of the OKIE811 Learning Hub page.

Annual Billing Reminders

November is when members receive their annual invoice for their membership fees. We wanted to share a couple of reminders regarding the invoice.

Invoice Reminders

• OKIE811 bills in arrears for services rendered from November 1, 2022 through October 31, 2023.
• Reference the 2023 Fee Schedule regarding questions about fees.
• Pull ticket report by logging in to OKIE811 Portal.
• Member Billing recorded webinar
• Did not receive your invoice, contact MemberServices@okie811.org or (800) 522-6544 x4003.

Payment Reminders

• Payments are due December 15, 2023
• Payment Options
  • On Annual Invoice click “Review and Pay” to pay by ACH bank transfer or Credit Card
  • Check sent to address at bottom of invoice.
  • Include your invoice number and member code with your payment.
• Click link on invoice for copy of W-9

LATE FEES

• Late Fees of 1.5% or $50 (whichever is greater) will be applied to all outstanding invoices after January 1, 2024.

2024 Fee Schedule & Estimated Fees

• Review 2024 Fee Schedule
• Estimated fees are based on previous year’s premium services and 2^nd and 3^rd notices.
• Watch recorded webinar to learn more about how members can Reduce Costs and Save Money with your membership.

The 2024 Fee Schedule has been approved by the OKIE811 Board of Directors and will go into effect November 1, 2023. These new rates will be reflected on your 2024 Annual Invoice.  

As a non-profit organization, we work hard to ensure we’re collecting the necessary revenue to cover our planned costs for the services provided to OKIE811 members. Knowing our services are provided to all members, our intent is to fairly distribute the cost of operations to the underground facility operator. In an effort to more fairly distribute costs, the board has voted on significant modifications to how costs are billed out under the 2024 Fee Schedule. 

Fee Schedule Changes 

Membership Fee: 

• Minimum Base Fee increase from $360 to $400. 
• New! Upcoming Planned Budget, less Premium Service Fees, Divided by Tickets from the previous 12 months.  

• This new calculation allows for a fairer distribution of costs to all members.  

Premium Service Fees: 

• New! Additional fee for the 2nd Notice at $2.00 p/ticket & 3rd Notice tickets at $3.00 p/ticket.  
• Additional Output Fee increases from $120 to $180 p/Output. 

Other Fees: 

• Sustaining Membership has increased from $480 to $811. 
• New Membership Setup/Reinstatement Fee remains at $325. 

• Custom Ticket Management services/support remains at $250 p/hr. 
• Custom Ticket Reporting/Reseach remains at $250 p/hr. 

Helpful Hints to Reduce Costs 

There are some steps underground facility operators can take to reduce their fees. Watch the recorded webinar to learn more on how you can Reduce Costs and Save Money with your Membership. 

The team here at OKIE811 works hard to provide quality services to our members. We continually look at improvements to help streamline and automate to keep our operating costs low. We appreciate your participation in the 811 system and are here to help. 

Effective Wednesday, October 25, 2023, OKIE811 will begin sending “Design – Survey Request” notifications to members. This is a notice to facility operators to provide underground facility information during the design or engineering phase of a project to prevent potential impact to existing underground facilities.

Need to Know Field Information

• View Sample Design – Survey Request to view new information in the Ticket Type, Work Type and Remarks fields.

New Response Code

OKIE811 has created a new response code to help with responding to Design – Survey Requests when facility operator chooses to provide maps.

• #15 – “Maps Provided. Facility representative provided mapping files to Design – Survey Requestee.”
• Comments will be required. Suggested comments should include when the maps were sent, to whom they were sent, and from which email address.
• This response can only be used on Design – Survey Requests.

Action Items

1. Design – Survey Contact: Provide Name and Email or Phone Number for the person or department who maintains the map files of your underground facilities data. Please include each dispatch code this contact should be associated with. This contact will be included on the Design – Survey Requests that goes back to the requestor.
2. Where should Design – Survey Requests notifications be transmitted?
   1. Existing Outputs:Send Design – Survey request to the same location locate requests are being sent.
   2. Design Output: Add an additional output specifically for Design – Survey Request notifications to be sent to the Design Contact. Provide Name and Email Address.
      • • Note: A premium service fee is applied to each additional output setup under each dispatch as premium service.

Watch the Design – Survey Video to learn how you can set up your account to ensure appropriate personnel receive the Design – Survey Request notifications.

For more information regarding this law change, please visit the amended sections §63-142.2.(16) and §63-142.8. B of the Oklahoma Underground Facilities Damages Prevention Act.

Please contact OKIE811 Member Services Team with any questions.