Anyone digging must contact OKIE811 to have facility operators locate and mark their underground lines.
Effective November 1, 2023, A Design-Survey Request can be submitted to facility operators so they may provide underground facility information during the design or engineering phase of a project. Facility operators will have 14 calendar days to respond to the Design-Survey Request by physically marking the site or providing maps of the facilities. Facility operators have the choice in how they respond with facility details.
A Design-Survey request is not a locate request and is not for excavation purposes. If you will be excavating, please submit a locate request no less than 3 business days and no more than 10 business days prior to the excavation start date.
To Start the Design-Survey Request process:
- Access the OKIE811 Portal to start a new Design-Survey Request
- Login to your portal user account. Go to “New Ticket”
- (Go to ‘Sign Up’ if you are a first-time user)
- Select Request Type: Design-Survey Request
- Select your preferred method of receiving the facility information: Maps of facilities or physical markings on site.
- Fill out all required fields on the form.
- Find and mark the project area on the OKIE811 Portal Map
- Submit the request. You will receive a 14-digit confirmation number, and the Design-Survey Request ticket will transmit to the facility operators registered in the project area.
Required Information for the Design-Survey Request:
- Your company information
- Your contact information
- Who the work is done for
- Estimated Project Start Date
- County
- Place
- Nearest cross street to the project area
- Physical description of the project area:
- Address, specific path of the project or boundaries of the project area.
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If requesting physical markings: Each Design/Survey Request may not exceed five hundred (500) linear feet in incorporated areas or one linear mile (1) in unincorporated areas.
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- In order to accurately notify the facility owners in your project area, you are required to mark the project area on the OKIE811 Portal map.
Please Note: OKIE811 does not view or verify the information submitted on the Design-Survey request.
Tutorials
Check out these tutorials for help submitting your Design-Survey Request:
